Forum Discussion
Lost touch capability
Hi,
I am facing with an issue connected to touch screens.
My case is I have two users Pi and La.
Pi opens WPF drawing app (with InkCanvas) then shared his screen and gave the control to La. La has touch screen and when she trying to draw in the app with pen or finger, a tiny line appears at the start point then nothing happens. After lift up her pen/finger then put it down again the app connects the two points with a line. It's Teams issue because I have tried on several drawing apps (like Paint etc.) and same happened.
Could you help me please, how can I manipulate it ? Is there any chance to use pen or finger during Teams Screen sharing and Remote Controlling?
Fun fact : When using mouse everything works well.
Thank you for your answer!
Csaba Kiraly
4 Replies
Kircsa08 -
For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.
For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
I would add to the button I also have same question but the button has been removed . I also have just lost touch capability 2 days ago in Device Manager, doesnt ever show "HID-compliant touch screen".
Wajeed-MSFTMicrosoft
WaiKnot - I have moved this under Microsoft Teams Product from Microsoft Teams custom app development so that experts from Teams Product can help respond to your queries.
Meghana-MSFT
I am sure that this is dev team related problem. Can you explain why did you reply this ?
Thank you for your answer.
