Forum Discussion
Logitech TAP Scheduler Teams panel - "Your current license is not supported on this device"
Since the last update of CollabOS, 1.8.179, our Logitech TAP Scheduler devices can no longer access Teams. The main Teams Room Windows devices still functions as expected. When logging on at the Sch...
Just noticed that there are trial versions available for both licenses. Will try them out and report back,
Quick test showed that the combination Teams Room Basic license + Teams Shared Device license enables the use of one Teams Room Device (Logitech TAP on Windows) with an additional TAP Scheduler. This means you get away with $8 instead of $40 a month for the Pro license.
Hey Aldermo, are your panels still working with the combined licenses of: Basic + Shared device?
We also bought the panels but after a mandatory upgrade they stopped working and Logitech references to Microsoft saying that only the Premium license supports check-in, despite it clearly working with basic and shared before the update.
Hi John, we have this issue as well. Panels and all of the equipment worked fine for 4 months and then suddenly the panels stopped working. I have an ongoing case with Microsoft but they're very slow, we've been troubleshooting for at least 2 months now and no progress...JohnDoe06
Hi FelixHenning, Did you get any response from Microsoft?
