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davidnbull's avatar
davidnbull
Copper Contributor
Jul 13, 2020

Login error after deleting Teams "org"

I was using Teams Free to host meetings of my local Camera Club since Covid lockdown. It worked fine but the Club has now decided to move to another videoconferencing platform. As I was hosting the C...
microsoft teams
ThereseSolimeno's avatar
ThereseSolimeno
Former Employee
Jul 15, 2020

Hello davidnbull  This is a common question in the community and there are many past posts with various solutions.  Here's the simplest one I found:

 

Try this out: Use "Chrome" and go for teams.microsoft.com, follow the steps. Once you have created an account using your personal Microsoft email address (Ex. hotmail, live etc.,), then launch the teams app from your desktop or mobile. 

 

If this doesn't do it for you, you might want to do a search in the community and read the other posts on the subject, like this one:  https://techcommunity.microsoft.com/t5/microsoft-teams/quot-you-re-not-on-teams-yet-but-you-can-set-it-up-for-your/m-p/1487536/highlight/true#M63362 

 

Hope this helps....

  • davidnbull's avatar
    davidnbull
    Copper Contributor
    Jul 16, 2020

    ThereseSolimeno Thanks for responding. I have tried the process in Chrome, including incognito. I have already read the other posts which are not quite the same issue as mine and don't work for me. I am still getting the same error message. If I now try to go to Teams.microsoft.com on my usual (Firefox) browser, I am now getting this:

     

    Sign in

    Sorry, but we’re having trouble signing you in.

     
    AADSTS90002: Tenant '6b4e5da0-1501-4baa-904b-120adf44798f' not found. This may happen if there are no active subscriptions for the tenant. Check to make sure you have the correct tenant ID. Check with your subscription administrator.
     
    Troubleshooting details
    If you contact your administrator, send this info to them.
    https://login.microsoftonline.com/6b4e5da0-1501-4baa-904b-120adf44798f/oauth2/authorize?response_type=id_token&client_id=5e3ce6c0-2b1f-4285-8d4b-75ee78787346&redirect_uri=https%3A%2F%2Fteams.microsoft.com%2Fgo&state=db09cfc9-f15d-45d7-b948-da4e02df5ad6&&client-request-id=37c5d4fa-31f6-4c07-af31-9213ed63ce5c&x-client-SKU=Js&x-client-Ver=1.0.9&nonce=1a09cd1d-5128-4f63-ac8c-a4cebacb05af#
    Request Id: 74b7273b-12ed-421a-8364-3c565d9e5b00
    Correlation Id: 37c5d4fa-31f6-4c07-af31-9213ed63ce5c
    Timestamp: 2020-07-16T11:29:38Z
    Message: AADSTS90002: Tenant '6b4e5da0-1501-4baa-904b-120adf44798f' not found. This may happen if there are no active subscriptions for the tenant. Check to make sure you have the correct tenant ID. Check with your subscription administrator.
    Advanced diagnostics: https://login.microsoftonline.com/common/debugmode
    If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help troubleshoot the issue.
     
    I deleted the tenant from my earlier "org" so it is no surprise that this tenant no longer exists. I need to create a new one, but can't see how?
     
    David

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