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Jimmybarber
Copper Contributor
Mar 26, 2021
Solved

Logging into Teams for the first time

I'm trying to join Teams but during the process it says that my mobile is connected to another account, even though I've not got any other account 

  • Hello, see if this helps.
    https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164

    You can enter your phone number here to get an indication of which accounts are associated with your number.
    https://account.live.com/username/recover

2 Replies

  • Hello, see if this helps.
    https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164

    You can enter your phone number here to get an indication of which accounts are associated with your number.
    https://account.live.com/username/recover

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