Forum Discussion
Locked out of MS Teams
Hi, it seems odd that you can login on your Mac, and yet not via the browser on your Windows device. Out of interest, which browser(s) did you try on your Windows device please? May be worth trying some different browsers to the one you tried. If that works, the the problem is going be localized to the Teams Client App on the Windows device I would think.
Hi, it seems odd that you can login on your Mac, and yet not via the browser on your Windows device. Out of interest, which browser(s) did you try on your Windows device please? May be worth trying some different browsers to the one you tried. If that works, the the problem is going be localized to the Teams Client App on the Windows device I would think.
Hi PeterRising
So I tried to log in via the web but this time using Internet Explorer instead of Edge - it worked!
Browsers are weird! In my day job, I have been helping Care Homes access NHSmail. When they first login, it is not unusual that they have problems that are fixed simply by using a different browser!
Thanks for responding so quickly and pointing me to right solution.
Best Wishes,
Simon
It's a pleasure, at least we know now it's the Teams App on that PC. So you can try a reinstall / repair maybe as the first step to troubleshoot that.
Hi PeterRising
I think I used Edge on the laptop, but I will try other browsers as you suggest.
Yes, it works absolutely fine on the Mac. Strange.
If I still have problems, I will look at the Teams Client App.
Many Thanks,
Simon
