Forum Discussion
Live Event engagement report - blank participant ID fields
So, as per this article - https://support.microsoft.com/en-us/office/get-an-attendee-engagement-report-for-a-teams-live-event-b3101733-2eda-48a6-aeb3-de2f2bfecb3a - is says that for the Participant ID that depending on live event settings and the participant themselves, this may be blank.
So, check out each live event settings to see if they have the Attendee engagement report checked as below, and take a look at the policies for your users perhaps too.
Hope this helps.
Hi PeterRising,
Thank you for your quick response! I also found the URL that you are describing, however the strange thing is that the live event in question is set as an "org-wide" event, so the attendees should have signed in to be able to join. I also checked the "Attendee engagement report" checkbox. Still I get these blank Participant ID cells in the Excel. I heard rumours of the call API malfunctioning in these cases, can you confirm that or is there a better reason to explain this?
Thank you and with kind regards,
Sylvester
HI, I had set up an event as a public event, and the attendee report which is generated at the end only captures people logged in using their official ids. I do not see any information on people logged in using Gmail ids. Is there a fix for that issue?Sylvester-
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