Forum Discussion
Stephen_Murphy
Mar 23, 2020Copper Contributor
Live Captions Not Working
Hi, we have been using the live captions functionality in team meetings as a member of our team has need of the service to partake. It was working fine with no issues until very recently, where now i...
Stephen_Murphy
Mar 23, 2020Copper Contributor
Hey LinusCansby Thanks for reaching out!
Yeah so we can start it fine, it was working for us all previously, but in the last few days, the black text box shows, but nothing happens from there. None of the users in the meeting are able to see any text.
I'll raise this with Microsoft report and see if they can help. Thanks again 🙂
LinusCansby
Mar 23, 2020MVP
And please report back when you get help form them. It could be a problem affecting more tenants.
- jeff-hApr 23, 2020Copper Contributor
I notice this in our environment as well. GCC Tenant however a couple weeks ago the option showed up