Forum Discussion

jameskirk1969

Copper Contributor

May 19, 2020

Licensing required for Direct Routing

Hello Mighty Wizards, I'm configuring Direct Routing for a customer. I've been told that in term of licensing along with the traditional E1 or E3 or E5 now we can use Business lincense too (Basic...

microsoft teams

Andrew Hodges

Bronze Contributor

May 19, 2020

jameskirk1969

For Direct routing you need the Phone System license for each user:-

https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/voice-calling

This says $8 if you are on E1 or E3.

If you are on E5 then you already have it.

Samir2019

Copper Contributor

May 26, 2022

Andrew Hodges My firm has Office 365 business edition. We are on Teams using the MS calling plan at the moment. We are looking to use a external SBC vendor to bring in our current DID's from our original voice carrier. All firm users will eventually want to use their current office line within Team vs the MS calling plan and assigned number. I was informed that we need to make sure all users have the E3 or E5 license with direct routing. I'm trying to find how and where to add that license to each of our users. Would you happen to know or have traveled down this road before?

Thanks,

Sam

SUBA_VIVA
Copper Contributor
Sep 01, 2022
Samir2019

Not sure if your requirement still persists as you have enquired in the month of May.

I represent VIVA Communications, a Class A ITSP.

We offer DRaaS (Direct Routing as a Service) with required MS Certified SBC.

you can reach me at email address removed for privacy reasons, mobile : +91 9884874277