Forum Discussion
Legacy email login won't let me use MS Teams
ChristianBergstromAlthough I did have a moment when I was trained in how to use teams and when I logged in after that, their company always came up first. I ahve since had them remove me from their list of users so now it doesn't show up and I get the above message every time
edward04 Hmm feels like it could be the cache that is causing it or something like that. These are the most difficult question trying to assist as you don't know anything about the setup etc. What happens if you use the web version of Teams with InPrivate / Incognito browser sessions. Still same behavior?
Have you had a look at https://docs.microsoft.com/en-us/azure/active-directory/external-identities/leave-the-organization#leave-an-organization if you're still connected to an org.?
Thanks for all your persistence
So I get the same message through an incognito browser log in on the web app. I am also told I have a choice between a work and a personal account - but both use the same email.
I also went into the Azure link you sent and the only organisation I have is my own, and I can't unsubscribe from that.
Any other ideas?
- Hi, did you read the very first link about the service degradation, sure sounds like it.
Thanks. Yes I did, I was trying to avoid creating another user name for my personal account. I have also tried the other pieces such as uninstalling and reinstalling, although I did just find an MS Teams file from May which was when i first started using it and have deleted that and uninstalled teams. I am not sure that will work as I have already done everything but that before. If i try it again, I will try the broswer first and see, but the fact that I get the same error then makes me think the only option si to change my user name - which I am trying to avoid.