Forum Discussion
Legacy email login won't let me use MS Teams
Hi, did this work previously? I know there’s been an incident in the service affecting this. Should be resolved now though.
See this https://techcommunity.microsoft.com/t5/microsoft-teams/teams-client-quot-loading-microsoft-teams-quot-issue-tm236316/m-p/2104478
https://support.microsoft.com/en-us/account-billing/change-the-email-address-or-phone-number-for-your-microsoft-account-761a662d-8032-88f4-03f3-c9ba8ba0e00b
https://support.microsoft.com/en-us/office/troubleshoot-signing-in-or-up-11d069b4-3f7c-4352-a39e-2c8cd2b4f164
Thanks, but I am trying to do it so that I can keep this email as all my other microsoft apps are the same email/account
edward04 Has it ever worked?
ChristianBergstromAlthough I did have a moment when I was trained in how to use teams and when I logged in after that, their company always came up first. I ahve since had them remove me from their list of users so now it doesn't show up and I get the above message every time
edward04 Hmm feels like it could be the cache that is causing it or something like that. These are the most difficult question trying to assist as you don't know anything about the setup etc. What happens if you use the web version of Teams with InPrivate / Incognito browser sessions. Still same behavior?
Have you had a look at https://docs.microsoft.com/en-us/azure/active-directory/external-identities/leave-the-organization#leave-an-organization if you're still connected to an org.?
ChristianBergstromIt works fine when I am invited to join other teams meetings, just can't use my own.
This is the error message I get - its my own email on my own private domain. I have no recollection of ever having it work from scratch. Whenever I have tried, I just get this message:Thanks