Forum Discussion

edward04's avatar
edward04
Copper Contributor
Feb 01, 2021

Legacy email login won't let me use MS Teams

When I try to log onto teams (free version) I am told that my email is alreaady registered to a work/school account and that I need to contact the admin there. Problem is, it is my personal email and...
microsoft teams
ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Feb 01, 2021

Hi, did this work previously? I know there’s been an incident in the service affecting this. Should be resolved now though.

See this https://techcommunity.microsoft.com/t5/microsoft-teams/teams-client-quot-loading-microsoft-teams-quot-issue-tm236316/m-p/2104478

 

https://support.microsoft.com/en-us/account-billing/change-the-email-address-or-phone-number-for-your-microsoft-account-761a662d-8032-88f4-03f3-c9ba8ba0e00b

 

https://support.microsoft.com/en-us/office/troubleshoot-signing-in-or-up-11d069b4-3f7c-4352-a39e-2c8cd2b4f164

  • edward04's avatar
    edward04
    Copper Contributor
    Feb 01, 2021

    ChristianBergstrom 

    Thanks, but I am trying to do it so that I can keep this email as all my other microsoft apps are the same email/account

      • edward04's avatar
        edward04
        Copper Contributor
        Feb 01, 2021

        ChristianBergstromAlthough I did have a moment when I was trained in how to use teams and when I logged in after that, their company always came up first. I ahve since had them remove me from their list of users so now it doesn't show up and I get the above message every time