Forum Discussion
left my previous employer and now I can't use Teams with my personal microsoft account!
agaudrault Have you seen this document and resolution #2? https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
Or this? https://docs.microsoft.com/en-us/microsoft-365/admin/misc/become-the-admin?view=o365-worldwide
HiThereseSolimeno , thanks for the links. I'd seen the first one, and the suggestion is to use a different email address. This would be a last resort for me, because it's my personal Microsoft account address that I use to log into one of my personal laptops, and I'd like to also use it to log into Teams. It would be awkward to use two different addresses.
The mistake I made was to use my own personal Microsoft account from my work computer, so now that account is somehow associated with my former employer's O365 subscription, I'm assuming, because I myself own and administer the domain I use for my personal Microsoft account email address (it's based on my family name).
The second link you provided refers to self-service signup resulting in unmanaged tenants. In my case, the IT dept at my former employer assigned O365 licenses to everyone, and I happen to also use my personal microsoft account email so I could access both my work and personal content from the same machine. I've asked the admin there for assistance, and he removed my license from O365 as well as deleted my company account, which had previously only been deactivated. Several days later, it's still a problem.
How do I take back my own email address so that I can use it with Teams?