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Rodolphe_Gaus's avatar
Rodolphe_Gaus
Copper Contributor
Jun 28, 2023

Knowing admin email on a domain

Good morning, I am an administrator on my company's domain ajregniers.be but it seems that a user has created an account as an administrator without telling us. Can I know the email address currently...
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Rodolphe_Gaus's avatar
Rodolphe_Gaus
Copper Contributor
Jun 29, 2023

MathieuVandenHautte 

 

Hi Mattieu,

Its the problem i have, I don't have the administrator rights, and want to know wich account in our domain have it...

Thanks

MathieuVandenHautte's avatar
MathieuVandenHautte
Iron Contributor
Jun 29, 2023

Hi,
Do you have a reseller who manages your licenses? Or a MSP that can access your tenant via their Partner Center?

You can always raise a ticket with Microsoft support. They will ask you a couple of question regarding the tenant to check your identity. Possibly they also will ask you to add a TXT record in the public DNS-zone so you can prove that you own the custom domain.

  • Rodolphe_Gaus's avatar
    Rodolphe_Gaus
    Copper Contributor
    Jun 30, 2023
    Hi,
    Thanks to you, whe don't have reseller or manager because it was free account created individually from users wich want to use Teams for discussing with customers or each others.
    I will try to contact Microsoft support, do you have direct link for support?
    Adding TXT record is not a problem, I have acces to our DNS-zone.
    Many thanks for your help.

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