Forum Discussion
JSON Formatting Disappearing after making changes to item (On and Off)
I think what it might be is a sync issue. This could be my internet acting up. Around this time that I had this issue, instead of refreshing, to temporarily fix this, I just made the changes and kept moving with it and then for the firs time I saw that it said there was a sync issue. Most likely what is happening is that the JSON is not loading in because of internet disruptions.
Update:
This did not resolve this issue. Here is my code incase it helps to try to resolve this.
{
"sections": [
{
"displayname": "Applicant",
"fields": [
"Title",
"First Name",
"Last Name",
"Phone",
"Email ",
"Position",
"Experience Level",
"Level Class",
"Notes"
]
},
{
"displayname": "Application Info",
"fields": [
"Date Submitted",
"Applied Date",
"Application Source"
]
},
{
"displayname": "Communications",
"fields": [
"Communication",
"1st Contact",
"2nd Contact",
"3rd Contact",
"4th Contact",
"Contact Notes"
]
},
{
"displayname": "Status",
"fields": [
"Status",
"Why Halted?",
"Interest",
"Reason",
"Reason Notes"
]
},
{
"displayname": "Milestones",
"fields": [
"I-9",
"Drug Test"
]
},
{
"displayname": "Administrative Tasks",
"fields": [
"UKG Status",
"IT Status",
"Equipement Status"
]
},
{
"displayname": "Training",
"fields": [
"Best Time to Call / Interview",
"Scheduled Interview",
"Follow Up",
"Follow Up Date",
"Orientation Date",
"Started"
]
}
]
}Basically, the quick fix is to just refresh the tab. But this brings me back to the 1st view which is time consuming and frustrating.
- Ann-MargaretMay 26, 2022Brass Contributor
enoch-s Did you ever find the fix? I'm having the same issue and it's really frustrating.
- ErfanvOct 28, 2022Copper Contributor
Same issue here too! Just started happening about two days ago - regardless of browser (Chrome or Safari). All JSON formatting is basically ignored after making an edit to a single item (e.g., form editor) until I refresh and open it again Ann-Margaret