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ppmsft's avatar
ppmsft
Brass Contributor
Sep 14, 2020

Jabra Speak 710 mute / unmute

I installed the App Jabra Direct Setup which shows "Microsoft Teams Ready". My Jabra Speak 710 is connected via USB to my laptop.   However when I press mute button on Jabra, it does not activate ...
microsoft teams
cburkin's avatar
cburkin
Copper Contributor
Mar 07, 2022
I'm curious about this issue as well. It used to work very reliably for me. I have a Jabro Pro 930 (older, I know) and Jabra Direct installed on my Mac. I love the setup, distance on reception is wonderful. And the headset mute button used to stay sync'ed with Teams nicely. It's now unreliable. So when I'm away from my desk (getting a snack :)) it's really hard to know whether Teams has me muted or not. Only difference is that I'm running MacOS 12 (Monterey) on an M1 Mac Book Pro.
  • seurp's avatar
    seurp
    Copper Contributor
    Aug 03, 2022

    cburkin: I am having the same problem since years and nothing changed. Did anyone find a solution? Are Microsoft and Jabra working on this issue? Are they taking this serious? 

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