Forum Discussion
ppmsft
Sep 14, 2020Brass Contributor
Jabra Speak 710 mute / unmute
I installed the App Jabra Direct Setup which shows "Microsoft Teams Ready". My Jabra Speak 710 is connected via USB to my laptop. However when I press mute button on Jabra, it does not activate ...
Neuha241
Nov 19, 2020Copper Contributor
ppmsft I called Jabra support because the call buttons to answer, hang up, or mute do not work. They told me it is because I have multiple softphones on my device. I have Teams, Skype for Business, and RingCentral. The answer was to wait until I get rid of Skype for Business next year. However, I am just going to return this speaker. Too pricey for it not to work properly.
Note, I have the Speak 710, MS Optimized.