Forum Discussion
ppmsft
Sep 14, 2020Brass Contributor
Jabra Speak 710 mute / unmute
I installed the App Jabra Direct Setup which shows "Microsoft Teams Ready". My Jabra Speak 710 is connected via USB to my laptop. However when I press mute button on Jabra, it does not activate ...
Jeff Border
Sep 15, 2020Copper Contributor
Same issue: Toggle mute is reversed in Teams where hardware device is muted but Teams is not, and hardware device is unmuted but Teams is muted. This happened about 2 days ago for me; worked fine previously. Jabra GN9350.
bbennin
Sep 24, 2020Copper Contributor
Jeff Border same thing for me except, my 710 mutes Teams but will not UNmute Teams so then I have to unmute both.
- ppmsftSep 25, 2020Brass Contributorbbennin I had the exact same behavior. Then I tried to update everything by installîng the app Jabra Direct Setup and making sur that the firmware was the latest. The application Jabra Direct Setup showed « Teams ready » but then the behavior changes so that the Jabra mute button does not mute or unmute Teams. In any case this neeeds to be fixed (by Jabra or Microsoft).