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harmonjeff's avatar
harmonjeff
Brass Contributor
Sep 07, 2022

Jabra Evolve 75 UC Mute/Unmute Sync Issue With Teams 1.5.00.22362 (8/26/22)

I am having a problem with the Jabra Evolve 75 UC where moving the boom arm up (mute) and down (unmute) works at a hardware level but does not stay in sync with the mute/unmute status in MS Teams.  I...
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harmonjeff's avatar
harmonjeff
Brass Contributor
Sep 09, 2022

I have also tried disabling all audio processing features in Teams by disabling:

  • Automatically adjust mic sensitivity
  • Noise Suppression
  • High fidelity music mode, which also disables Enable echo cancellation

I rebooted the Mac after changing these settings.  No change to the issue.

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