Forum Discussion
IVR configuration in Microsoft teams - Configure Busy call message
Hi All, Please share your thoughts. I am currently working on Microsoft Teams IVR configuration for one of our customers. In my setup, I have a main Auto Attendant that transfers calls to either a...
I set up a call queue with voicemail enabled, then in the call overflow settings, I chose to send busy calls to that voicemail and recorded a custom message there.