Forum Discussion
Issue Scrolling as a Producer in a Live Teams Event
we have also been having this issue in the last month or so too - as producers some of us are unable to scroll to see the full number of presenters, so can't send them live, unmute them etc (however some in the team still have all the functionality weirdly).
Opening the Q&A panel sometimes helps to produce the scroll bar but often have the same problem. Have tried to reduced scale settings to 100% (MS recommends 150% for this though!) and this seems to help put presenters on one line so no need to scroll but obviously makes it harder to view text etc. Surely I shouldn't have to do this to make it work though - does anyone have any other fixes?
Or more importantly can Microsoft resolve this issue please? Never had this happen to us pre December - we're running loads of Live Events with the current lockdown in the UK and really need this to work properly!
FranD104 palumboj I had the same issue, but I think I may have found a solution.
On my laptop (a Dell), the recommended screen setting is 125%. I changed it to 100% and now the selection area in Microsoft Teams (to select content or a presenter) works fine for me and I can scroll down to the bottom.
I'm not sure if this will be the solution for you, but it may be worth a try. Just change the size on your laptop to 100% (in the settings of your laptop, so NOT in Teams) and pray... 🙂