Forum Discussion
Richard1971
Apr 09, 2020Copper Contributor
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
brian3411
Jun 28, 2021Copper Contributor
This has worked for me. I had 2 devices in my sound controls. One was headset, and the other was headphones. They are technically the same Bluetooth device. I disabled "headphones" and it started forwarding audio to my internal laptop speaker when I ran a test meeting in teams. I then disabled the internal laptop speaker and I could hear meeting voices through the bluetooth headset finally. Odd.
My issue was I couldn't hear any voices in teams. They could hear me, but I couldn't hear anyone. System sounds worked fine too.
BenLee0706
Nov 05, 2021Copper Contributor
This worked for me.