Forum Discussion
Richard1971
Apr 09, 2020Copper Contributor
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
magnet622
Apr 09, 2021Copper Contributor
Richard1971 Same issue with me, Plantronics BT300 worked great on Skype but as soon as MS Teams was installed it stopped transmitting. I have uninstalled and reinstalled the device several times and the drivers as well with no luck, the only work around I found to work is to keep the Plantronics headset as the speaker (receive) and use the internal PC microphone as the transmit.