Forum Discussion
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
Sony WH-1000xm3's. Teams will only work if I select the "Hands-free" devices which are low quality OR if I select the normal/quality device for speaker and use something else as the microphone. If I try to use the good quality speaker with the microphone I get one of two results somewhat randomly. Either 1) microphone is working but no sound in headphones (silent speaker). Or, 2) I get loud noise in headphones that goes away if I switch away the microphone. Headset works fine in other apps like zoom, works great with my phone. Just teams is broken. I think the app is mishandling the device in some way.