Forum Discussion
Richard1971
Apr 09, 2020Copper Contributor
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
Rowboi
Jul 27, 2020Copper Contributor
Solved this problem in Windows 10
Sound settings -> Manage sound devices
In output devices you will see two Bluetooth devices with similar names
- Headphones
- Headset
In input devices you will see one Bluetooth device
- Headset
Make sure you disable the output device WHICH DOES NOT match the input device
I.e. Disable Headphones
Solved my issue with teams
avmiz
Aug 10, 2020Copper Contributor
Didn't work for me. Same issues as before.
The other parties on the line can hear me. I cannot hear them.
Anyone else have any ideas? Really annoying. I tried using my bluetooth headset on my Mac and on my Android and it worked perfectly and smoothly on both. Why can't this work on Windows 10!