Forum Discussion
Richard1971
Apr 09, 2020Copper Contributor
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
Rowboi
Jul 27, 2020Copper Contributor
Solved this problem in Windows 10
Sound settings -> Manage sound devices
In output devices you will see two Bluetooth devices with similar names
- Headphones
- Headset
In input devices you will see one Bluetooth device
- Headset
Make sure you disable the output device WHICH DOES NOT match the input device
I.e. Disable Headphones
Solved my issue with teams
- avmizAug 10, 2020Copper Contributor
Didn't work for me. Same issues as before.
The other parties on the line can hear me. I cannot hear them.
Anyone else have any ideas? Really annoying. I tried using my bluetooth headset on my Mac and on my Android and it worked perfectly and smoothly on both. Why can't this work on Windows 10!