Forum Discussion
Richard1971
Apr 09, 2020Copper Contributor
Issue: Bluetooth earphones can hear teams ring audio, but no voice
when I select my bt head set as both audio and mic device. I can't hear voice, I can hear the ringing tones but as soon as I pick up... nothing... nada. If I select computer as audio source and ...
Richard1971
Jul 21, 2020Copper Contributor
farca1989I was not able to resolve. Seems to be a windows thing, or maybe my bluetooth dongle is unable to process the speakers and mic to same device. I have since upgraded my remote workstation to use pc speakers for audio, and a nice studio quality Mic so I lost the need for the headset. Kind of irks me that my android phone handles it, but windows can not.
avmiz
Jul 24, 2020Copper Contributor
I am also experiencing this issue with my bluetooth headset.
The other parties on the line can hear me. I cannot hear them.
This happens on Microsoft Teams and Slack and Skype for Business. This does not happen on Skype. I also can hear YouTube videos, music files, etc. just fine.