Forum Discussion
LoreMaene
Aug 26, 2021Copper Contributor
Issue adding new member to private teams group
Hi, I've been trying to add a colleague to a private teams group, but she's not getting the invite. We waited 48h to see if it would arrive later on. Also both restarted our computer and Teams envi...
- Aug 26, 2021Is this an internal or external user (guest)?
In case of an internal user, an invite isn’t sent! Just a notification mail and the users should see the team in Teams. In case of a new guest user to your org, an invite is sent. If no mail is sent, ask the person to check their junk folders!
LoreMaene
Aug 27, 2021Copper Contributor
Now that we know that we're not alone, can we report this to Microsoft in a way that they research it? I'm still new to this community. And don't want to start a general case via their support as it will be difficult to fix with 2 people involved I'm afraid.
Joy_Morales
Mar 01, 2022Copper Contributor
Hi Did you resolve this issue? I am having the same challenge today.
- Joy_MoralesMar 02, 2022Copper ContributorI just heard back from a user. I haven't tried this as yet. Upon investigation you had to open Teams in Sharepoint. There it showed that the people are added when you open a channel and you delete who is not supposed to be there. I did a test with another and they were able to see the contents even though in Teams (without going through Sharepoint) does not show any members.
- Joy_MoralesMar 02, 2022Copper ContributorNo