Forum Discussion
LoreMaene
Aug 26, 2021Copper Contributor
Issue adding new member to private teams group
Hi, I've been trying to add a colleague to a private teams group, but she's not getting the invite. We waited 48h to see if it would arrive later on. Also both restarted our computer and Teams envi...
- Aug 26, 2021Is this an internal or external user (guest)?
In case of an internal user, an invite isn’t sent! Just a notification mail and the users should see the team in Teams. In case of a new guest user to your org, an invite is sent. If no mail is sent, ask the person to check their junk folders!
LoreMaene
Aug 26, 2021Copper Contributor
adam deltinger it's an internal user. We work for the same company. Checked with her and she didn't get any email in her spam, neither can she see the teams environment present on her end. Just today I created a new team and invited members and all went smoothly.
This team in which I want to add her is an environment that I've setup in the past. Can their be a setting on her end that's preventing her to see the invite?
nickcurecompany
Aug 27, 2021Copper Contributor
LoreMaene
I'm experiencing the exact same issue. I'm able to eventually get them on the Team, but I can't add them to private channels. At first, the name won't even populate and it will just send an e-mail invite to join the team again (which they're already in) when attempting to invite them to the private channel.
- davidpoonMar 02, 2022Iron ContributorOnly members of a team can be added to the same team's private channel. just in case you're not aware. Other than that, it's probably a bug.
- Joy_MoralesMar 02, 2022Copper ContributorYep thanks! Those bugs! sigh.
- LoreMaeneAug 27, 2021Copper ContributorNow that we know that we're not alone, can we report this to Microsoft in a way that they research it? I'm still new to this community. And don't want to start a general case via their support as it will be difficult to fix with 2 people involved I'm afraid.
- Joy_MoralesMar 01, 2022Copper ContributorHi Did you resolve this issue? I am having the same challenge today.
- Joy_MoralesMar 02, 2022Copper ContributorI just heard back from a user. I haven't tried this as yet. Upon investigation you had to open Teams in Sharepoint. There it showed that the people are added when you open a channel and you delete who is not supposed to be there. I did a test with another and they were able to see the contents even though in Teams (without going through Sharepoint) does not show any members.