Forum Discussion

MichelleStern1953's avatar
MichelleStern1953
Copper Contributor
Feb 15, 2021

Information on Teams on SurfacePro doesn't match calendar etc accessed via web browser

I am experiencing problems with Teams on my surfacepro. Teams on my phone and PC worl but not on the surfacepro. I have been in contact with Microsoft support and have been led to this space. My ca...
microsoft teams
MTSBob's avatar
MTSBob
Steel Contributor
Feb 17, 2021

MichelleStern1953 It might be something you already tried, but have you logged out of Teams and logged back in, being certain that you are logging in with the same account id and password that you use from the browser? I know that in my case I have a situation where both my personal and work share the same ID, which sometimes leads me to a similar situation where I expect to see something in my calendar but don't because I've actually signed into the wrong account.

 
 
 
 
 
 
  • MichelleStern1953's avatar
    MichelleStern1953
    Copper Contributor
    Feb 17, 2021

    Thanks Bob MTSBob

     

    I have tried doing just that many many times.

    I do have that problem with two accounts.

    I don't know how I ended up with two accounts.

    My account ID and password are the same for both accounts.

    I don't seem to be able to get onto the account I originally set up. The system keeps telling me I can't have access to the pharink.com.au organisation and shows me two accounts.

    Thanks for thinking about my problem.