Forum Discussion
image not visible in chat
Tarun1330 , just found a fix at
"Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:
Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."
This solved it for me but it will happen again,
Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?
Thanks
Miguel
That happens from time to time. Meaning that, you can see the thumbnail in your conversation, but as soon as you click on the image to enlarge it, it seems that the app tries to open the image, but nothing is shown, nor the close button.
I guess they are causing a new bug anytime they solve an old one.
Indeed this program is kind of buggy.
I find the Android version much more consistent in my mobile.
I guess we can't say that Microsoft used to be like that. This is clearly messy.
Hoping for a resolution soon, it's very annoying.
I have found that if I switch to a different chat and come back to the one with the image, it will work then. It seems that after viewing the image 2-3 times after that it won't show anymore (it just shows black).
- Yes. I used the same process.
But from time to time it stop working.
