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Kelemvor333's avatar
Kelemvor333
Steel Contributor
Mar 06, 2020

I can't seem to get Guest access to work. Am I missing something?

Greetings,

 

What we want to do is have a specific team in Teams that we will turn on Guest Access for so people can collaborate with outside people.

 

I'm following the steps from this page:

https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

 

I get down to Step 5 but all the boxes I see are grayed out.  The one that's selected is Only People in Your Organization and I can't change it to anything else.  All the settings from Steps 1-4 are in place and have been for a couple weeks now so it's not a refresh thing.

 

Can anyone help me figure out what might be set wrong somewhere else so I can get this working?

microsoft teams

2 Replies

  • Andrew Hodges's avatar
    Andrew Hodges
    Bronze Contributor
    Mar 06, 2020

    Kelemvor333 

     

    Do you have external sharing enabled for SharePoint? 

     

    In the SharePoint Admin centre, select Policies and Sharing. Set as required. 

    • Kelemvor333's avatar
      Kelemvor333
      Steel Contributor
      Mar 06, 2020

      Andrew HodgesThanks.  I just stumbled on that section with the sliders and they were both at the bottom.  I moved Sharepoint up a notch and that got me what I need.

       

      However, that seems to now have changed many of my Sharepoint Sites to now have the Existing Guests Only setting set for them when I only want that setting for one specific site.  Is there an easy way to reset all the sites to the Internal People Only setting, and all new sites as well, and then just change the one site I want to have more relaxed sharing up to the Guests setting?

       

      Thanks.