Forum Discussion

Copper Contributor

Sep 03, 2020

Solved

I Can't join a Teams Meeting

I am trying to use the free version of Microsoft Teams to join the occasional Teams meeting invitation by Clients and colleagues. In recent weeks I have been able to join Teams meetings by clicking ...

microsoft teams

ChristianBergstrom
Sep 03, 2020
finalyse-au Hi John, these are the most common scenarios for that message
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams

Try using the InPrivate/Incognito mode and see what happens.

Sometimes the desktop client get "stuck" and you'll have to 'reset' the app by typing %appdata%\Microsoft\Teams via Start and remove the content in that folder.

ChristianBergstrom

Silver Contributor

Sep 03, 2020

finalyse-au Hi John, these are the most common scenarios for that message

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams

Try using the InPrivate/Incognito mode and see what happens.

Sometimes the desktop client get "stuck" and you'll have to 'reset' the app by typing %appdata%\Microsoft\Teams via Start and remove the content in that folder.

jamesbaker425

Copper Contributor

Nov 06, 2020

ChristianBergstromThank you! I was having trouble joining a Team invite link for a while and I believe it was because I setup my own org when making a work account. Deleting everything in the %appdata%\Microsoft\Teams\Cache seemed to fix the problem