Forum Discussion
I Can't join a Teams Meeting
finalyse-au Hi John, these are the most common scenarios for that message
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
Try using the InPrivate/Incognito mode and see what happens.
Sometimes the desktop client get "stuck" and you'll have to 'reset' the app by typing %appdata%\Microsoft\Teams via Start and remove the content in that folder.
finalyse-au Hi John, these are the most common scenarios for that message
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
Try using the InPrivate/Incognito mode and see what happens.
Sometimes the desktop client get "stuck" and you'll have to 'reset' the app by typing %appdata%\Microsoft\Teams via Start and remove the content in that folder.
Hi ChristianBergstrom ,
Many thanks for your help. I managed to remove Teams and then reinstalled and signed on with a new Microsoft Account and have got it working again. Appreciate you pointing me in the right direction.
finalyse-au My pleasure, glad it got sorted!