Forum Discussion
I can't enable the Camera in micrsoft teams app
- May 21, 2020
I am not sure what camera you are trying to use and it may be something to do with that. I looked up a couple of similar issues that might help you?
there is a known issue documented in this one above with Windows.
This issue used the following fix:
Start >Control panel> Administrative tools> run Computer management as admin
Go to Device Manager >Cameras
Find HP HD Camera > Right click on it and choose Update driver
Choose Browse my computer for device software
Choose Let me pick from a list of available drivers on my computer
Choose USB Video Device
Choose next
Here's a good blog that talks about potential issues you might want to have a look at: https://www.addictivetips.com/windows-tips/microsoft-teams-webcam/
If none of these resources help you, I would recommend going to Answers.Microsoft.com and opening a support ticket there. They can help identify issues for you and help you figure out why you might be having trouble by looking at what's happening in your set-up. Thanks!
try resetting all the settings, Go to the system setting remove Microsoft Teams from Permission granted to use the camera, and then relaunch your app and allow the use of the camera when your app asks for it.
Regards
professional consultant, not a Microsoft employee.