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Raymond950's avatar
Raymond950
Brass Contributor
Nov 19, 2021

I Cannot See Chat history in Teams

cannot see my chat history when i click on it, happens on just desktop app i only see it when i use the pop out chat option i have already cleared cache and still seeing same issue 
Messaging
microsoft teams
adam deltinger's avatar
adam deltinger
MVP
Nov 19, 2021
How did you clear the cache? Did you try a simple logout of Teams and log back in?

Adam
  • Raymond950's avatar
    Raymond950
    Brass Contributor
    Nov 22, 2021
    i used this below

    %AppData%\Microsoft\teams\application cache\cache
    %AppData%\Microsoft\teams\blob_storage
    %AppData%\Microsoft\teams\databases
    %AppData%\Microsoft\teams\cache
    %AppData%\Microsoft\teams\gpucache
    %AppData%\Microsoft\teams\Indexeddb
    %AppData%\Microsoft\teams\Local Storage
    %AppData%\Microsoft\teams\tmp
    %LocalAppData%\Google\Chrome\User Data\Default\Cache
    %LocalAppData%\Google\Chrome\User Data\Default\Cookies
    %LocalAppData%\Google\Chrome\User Data\Default\Web Data
    Internet Explorer Temporary Internet Files
    Internet Explorer Cookies

    i also ran teams in compatibility mode

    the problem is when i do it after some time i still experience the same issue

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