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I cannot post images or files in a group chat where everyone else can
I am a member of a group Chat (not a Team or Channel, just a Chat with multiple people). There are 6 people in this Chat, 5 from my company (including me) and one from an external client. My company ...
- I found the solution to my own problem. Hopefully it helps others.
I learned my co-workers were all dropping screenshots into the chat from the Windows Snipping Tool. If you take a screenshot with that (Shift+Win+S) it automatically copies the image to your clipboard, and CTRL+V will work to paste it in the chat.
I tested with my preferred screencap app (ShareX) and it does not work to paste. Neither does an image copied from Windows Photos app, or any other app that I tested. It would seem that the Snipping Tool has some exception, and can paste into any Teams chat, even one with an external party.
So, to recap, for Teams Chat that includes and External participant: You can attach files with no problem from the Android app, but not Desktop or Web apps. For Desktop or Web, the only program which will allow you to paste an image is the Windows Snipping Tool.
Hopefully this saves somebody else the weeks of frustration it has caused me.
If all settings really are identical and you're the only one having this issue it makes me believe there's something wrong with your licensing, such as SharePoint/OneDrive (the latter where group shared files end up). Try verifying your licensing and also do a manual sign out of your OneDrive and back in again. Still, you're saying you're missing other icons as well and that usually happens when you're trying to share files to an external account, not the guest account. They are different identities in that way having the same email address with the ending "external" and "guest" after the name. You can search in the chat window to see what i mean. Guests can only share files in channel conversations and you cannot share files to guests unless you change the sharing link to "people in this chat" or "specific people" (same thing) because then you're adding a secure link using external sharing instead.