Forum Discussion
i am able to see my video but not the participants
I am not able to see the participant's video, all I see is a black screen. I am able to view my own video. i have tried killing the service and restarting it but still the same issue
Hey, I had the same issue. For me helped disabling GPU acceleration, becouse i have two videocards on my laptop... you can try the same , what i did :
- open MS teams
- Settings
- At "Generals" put tick at "Disable GPU hardware acceleration (requires restarting Teams)"
After restart , everything should work
- open MS teams
- Settings
- At "Generals" put tick at "Disable GPU hardware acceleration (requires restarting Teams)"
After restart , everything should work
- Top solution - Disable GPU hardware acceleration helped me out.
