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kziegler's avatar
kziegler
Copper Contributor
Mar 10, 2022

hyperlinks in Teams website stopped working

I created a sharepoint website for my organization to use and hyperlinks to other pages were working within the Teams app when I launched it 7 days ago. However, it suddenly stopped working for me within the Teams app. The links work if I "go to the site" but not in the app. I have cleared my cache, which is the only relevant advice I could find but it has not helped.

 

As I created the site and I want many others to start using it, I am worried that others may have similar problems and give up. These early days are critical for the site as first impressions (and problems others may have) may determine the success of my effort to create it.

16 Replies

  • Calvin_Hobbes's avatar
    Calvin_Hobbes
    Copper Contributor

    kziegler  I am having the same issue. Were you able to resolve it? I have tried even creating a new page and still the same issue.

    • kziegler's avatar
      kziegler
      Copper Contributor

      Calvin_Hobbes 

       

      No, unfortunately I didn't get it resolved. We just use the "go to the site" option.

      • andrahodea's avatar
        andrahodea
        Copper Contributor
        i have the same issue, added it as website and as sharepoint and it didn't solve the issue, i used the recommendation from here for my colleagues, but i don't get why and how this happened as no changes were done
    • kziegler's avatar
      kziegler
      Copper Contributor

      AndresGorzelany 

       

      I am using the quick links function (see image) to setup links to other pages I created in Teams. They worked while I was creating the site but suddenly stopped. I now know that others in my organization cannot use them either so it is widespread. I also noticed that links to internal documents are not working either. Links to external websites still work.

       

      If I or others redirect to Teams through a web browser, then all of the links work. Therefore, it is a problem specific to the desktop app.

      • "to setup links to other pages I created in Teams"

        Can you detail how are you adding links to those other pages? are those SharePoint pages in other sites right? I could not reproduce yet, thank you

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