Forum Discussion
How to transfer an external SIP call directly to a Teams user's voicemail?
Hi, I am working on an external SIP-based reception platform that connects to Microsoft Teams through Direct Routing. My requirement is to transfer an external call directly to a Teams user's voice...
Thanks for the information. The Call Queue approach is useful as a workaround, but in our case we need to dynamically transfer calls to different users' voicemail from our external SIP platform.
Do you know if there is any Microsoft-supported SIP header or URI parameter for Direct Routing that can send a call directly to a specific Teams user's voicemail?