Forum Discussion
sampath145
Apr 23, 2020Copper Contributor
how to setup when you are in a call or online meeting the calls diverted to voicemail automatically
I would like to know how, when you are in a call or online meeting, to have calls diverted to voicemail automatically only when you are already in a call We have had a few examples where calls came ...
Tushar Pathak
Microsoft
Apr 23, 2020sampath145 you can configure busy on busy in calling policy.
https://docs.microsoft.com/en-us/microsoftteams/teams-calling-policy#busy-on-busy-is-available-while-in-a-call
Caveat, it will send a busy tone to caller when user is already in a call.
There is a user voice request for VM on busy and you can upvote it.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38335699-voicemail-on-busy