Forum Discussion
tecc_
Sep 28, 2019Copper Contributor
How to post a message to a channel by clicking on a link?
Our technicians are all members of the same channel the office team is also checking regularly. Now when a technicians arrives on site we would like him to click on a pre-entered link in his Outlook ...
tecc_
Sep 29, 2019Copper Contributor
Thanks, I'd thought about that but dispatch would like to see the customer mentioned the service techs are at. Combing through the calendar what customer might be at that location is not optimal.
Nicklas Lundqvist
Sep 30, 2019Iron Contributor
tecc_ Any chance of creating a web hook that can fetch which calendar entry link that was used? Or use flow to ”recieve” the click and pull out the customer and location.
Another ”manual” work around idea, post location and customer name? I.e first post the location and as a reply enter customer. I know - 2 things to do instead of just clicking a link.