Forum Discussion
How to get notified of messages received when desktop was locked?
First thing I would suggest is to check your notification settings from the desktop app but selecting the three dots (or elipsis), then click settings and Notifications. Ensure these are set correctly for you,
As for the mobile client, you can also choose your notifications, but it's not possible to specifically set it to notify your mobile only when you are way from your desktop I'm afraid.
PeterRising, Hi.
Yes, I've checked all of the settings.
It is possible to only notify your mobile when you're away from your desktop, I already have that configured. In the mobile app, go to Settings -> Notifications, and under "Block notifications" set "When active on desktop" to "Blocked".
This works well, I don't get notifications on my mobile when I am using my desktop.
The problem I have is that when I am away from my desktop and return to my desktop, there's no notification on my desktop. It's as if the app knows it's sent the notification to my mobile instead, incorrectly assumes I will have seen it there, and therefore does not display it on the desktop.
I always want a notification on my desktop regardless of whether I'm away from it or not.