Forum Discussion
SachinKulkarni1991
Nov 22, 2021Copper Contributor
how to fix "Recording failed to upload" issue on microsoft teams
As usual, I have recorded the teams meeting. After the meeting ended, the recording stopped. But I am unable to open the recording. I am getting an error "Recording failed to upload". Kindly let m...
- Nov 23, 2021
I have a fix!
- in the Office 365 admin centre open the help dialog box
- type Diag: Missing Recording in the search bar & return
- enter URL & date of meeting in the supplied fields
- you'll be given a URL to type into your browser
- the meeting downloads
- share to your very happy user via OneDrive
- feel very happy indeed!!
morpheus1590
Nov 25, 2021Copper Contributor
Hello
I had the same issue and followed your instructions and was able to download the file. Thank you very much!!!
Unfortunately there were also breakout rooms on the same meeting. Any idea how i will be able to download those recordings as well?
Thanks
George
I had the same issue and followed your instructions and was able to download the file. Thank you very much!!!
Unfortunately there were also breakout rooms on the same meeting. Any idea how i will be able to download those recordings as well?
Thanks
George
WendyE
Nov 25, 2021Brass Contributor
Hi George,
The breakout rooms should have their own URLs. I'm guessing that once you have those URLs you could run the same diag test in the admin centre?
Hope this helps!
Wendy