Forum Discussion
SachinKulkarni1991
Nov 22, 2021Copper Contributor
how to fix "Recording failed to upload" issue on microsoft teams
As usual, I have recorded the teams meeting. After the meeting ended, the recording stopped. But I am unable to open the recording. I am getting an error "Recording failed to upload". Kindly let m...
- Nov 23, 2021
I have a fix!
- in the Office 365 admin centre open the help dialog box
- type Diag: Missing Recording in the search bar & return
- enter URL & date of meeting in the supplied fields
- you'll be given a URL to type into your browser
- the meeting downloads
- share to your very happy user via OneDrive
- feel very happy indeed!!
WendyE
Brass Contributor
I have a fix!
- in the Office 365 admin centre open the help dialog box
- type Diag: Missing Recording in the search bar & return
- enter URL & date of meeting in the supplied fields
- you'll be given a URL to type into your browser
- the meeting downloads
- share to your very happy user via OneDrive
- feel very happy indeed!!
Nov 23, 2021
That's very good news. And glad to hear that the new Diag support tool in the admin center indeed work for some scenarios like these.
For reference: Self-help diagnostics for Teams administrators - Microsoft Teams | Microsoft Docs