Forum Discussion
SachinKulkarni1991
Nov 22, 2021Copper Contributor
how to fix "Recording failed to upload" issue on microsoft teams
As usual, I have recorded the teams meeting. After the meeting ended, the recording stopped. But I am unable to open the recording. I am getting an error "Recording failed to upload". Kindly let m...
- Nov 23, 2021
I have a fix!
- in the Office 365 admin centre open the help dialog box
- type Diag: Missing Recording in the search bar & return
- enter URL & date of meeting in the supplied fields
- you'll be given a URL to type into your browser
- the meeting downloads
- share to your very happy user via OneDrive
- feel very happy indeed!!
WendyE
Nov 23, 2021Brass Contributor
This happened to one of my users at the same time as you yesterday - there doesn't appear to be any documentation on how to fix this or where the recording might have gone to. Previous experiences with Microsoft support don't give me too much hope of retrieving this recording for my user!
Any help would be gratefully received!
- Nov 23, 2021The community has no association with Microsoft support. We’re all just members.. Give the official support another go and have them look for the recording.
- WendyENov 23, 2021Brass ContributorHi Christian, I know - sorry if you thought I was having a go at you, especially first thing in the morning 🙂