Forum Discussion
ferminator
Dec 01, 2021Copper Contributor
How to crash a 14" MacBook Pro M1 using Teams
Hi Unfortunately I have found a surefire way to crash not just the application or maybe Finder, but actually cause the whole Mac to crash/reboot. Just use Teams, and when in a call (doesn't matter...
AVAngloWelsh
Jan 10, 2022Copper Contributor
ferminator i have exactly the same problem. Logitech webcam crashes my macbook pro whist on a teams call. Did you find a solution as this is very annoying.
ferminsanchez
Jan 10, 2022Copper Contributor
AVAngloWelsh I might have found a way. My setup at home is almost exactly the same as at the office:
MB Pro 14" -> CalDigit TS3plus dock -> 49" Dell Ultrawide screen
Everything with the exception of the Jabra Evolve 65 headset USB dongle is connected to the docking station. I had bad audio quality when I connected the headset (dongle) to the docking station, so I'm connecting it directly to one of the USB ports on my Mac. The webcam, however, is connected directly to the docking station. And it's the same model, a logitech Brio 4K webcam.
The main difference between the two setups is how I connect to the screen. I'm using DisplayPort at the office, where I get the crashes. And at home, where I have now tried to reproduce the crashes, the screen is connected via USB-C (also directly from the docking station).
So my next step will be to connect the screen at the office with USB-C and see what happens...
Regards
Fermin
- ferminsanchezJan 10, 2022Copper ContributorAVAngloWelsh - in case it wasn't clear - no crashes so far at home 🙂
- ferminsanchezJan 21, 2022Copper ContributorI have now replaced the display port connection with USB-C, no crashes. It looks like this was indeed the solution. It could be a faulty/old DP cable, of course. So if this happens to someone else, replace whatever cable you're using to connect the display with a new one. It's possible DP isn't the problem, but my cable was.