Forum Discussion
How to crash a 14" MacBook Pro M1 using Teams
ferminator i have exactly the same problem. Logitech webcam crashes my macbook pro whist on a teams call. Did you find a solution as this is very annoying.
- Hey,
I found a solution to my problem.
I uninstalled all Logitech software from my Mac and now the Logi C920 works perfectly in Teams and my Mac does not crash.
Hope that is of some help to others.
Cheers.- Good to know. I didn't have software for my camera installed, however. Only "Logi Options" to configure my mouse.
AVAngloWelsh I might have found a way. My setup at home is almost exactly the same as at the office:
MB Pro 14" -> CalDigit TS3plus dock -> 49" Dell Ultrawide screen
Everything with the exception of the Jabra Evolve 65 headset USB dongle is connected to the docking station. I had bad audio quality when I connected the headset (dongle) to the docking station, so I'm connecting it directly to one of the USB ports on my Mac. The webcam, however, is connected directly to the docking station. And it's the same model, a logitech Brio 4K webcam.
The main difference between the two setups is how I connect to the screen. I'm using DisplayPort at the office, where I get the crashes. And at home, where I have now tried to reproduce the crashes, the screen is connected via USB-C (also directly from the docking station).
So my next step will be to connect the screen at the office with USB-C and see what happens...
Regards
Fermin- AVAngloWelsh - in case it wasn't clear - no crashes so far at home 🙂
- I have now replaced the display port connection with USB-C, no crashes. It looks like this was indeed the solution. It could be a faulty/old DP cable, of course. So if this happens to someone else, replace whatever cable you're using to connect the display with a new one. It's possible DP isn't the problem, but my cable was.
