Forum Discussion
How long is QoE CDR data stored in O365?
We were using CQD to analyze call data and I notived that most of the reports only show data from the last 12 month. I cound not find the information how long the QoE/CDR data which CQD shows is stored? I can only find information on the EUII data (28 days).
For example if you want to analyze call queue data over years will that be possible? Do i have to export data for each year to achieve this?
2 Replies
Ewald Murgg Helle Ewald, have a look how MoYoBi is able to help you to monitor and manage AA/CQ/Agents. MoYoBi is able to have nice & simple to use dashboards & reports for data up to 1 year & more. More info on http://www.moyobi.com
Ewald Murgg Look at this: https://learn.microsoft.com/en-us/microsoftteams/cqd-data-and-reports
