Forum Discussion
How long does it take to switch coexistence mode to Teams?
ChrisWebbTech it's getting worse and the end users are now totally confused. I've just spent an hour on the phone with Microsoft support where he just tried to tell me how you change a user over from SfB to Teams via PowerShell. He inferred that doing it via PowerShell got it done quicker than the Teams admin GUI. But during our chat, I was made aware of this useful command:
Get-CsMeetingMigrationStatus -Identity user@domain.com
But right now, the tenant is right old mess. Until recently, users who were migrated to Teams were prompted to install Teams when SfB loaded and in future, SfB didn't load automatically but Teams did. In addition, the meeting addin in Skype changed to Teams.
However, right now, Teams and SfB is loading and the message in Skype has changed from this:
To this:
My suspicion is that Microsoft have made a tenant change because of the impending automatic update to Teams on 14th July.
But this is totally confusing the users. Users manually switched are caught in some limbo and those already using Teams have now got Skype back as well - like it's back in Islands mode.
- The more I hear from recently migrated users, the more convinced I am that whatever switch Microsoft has thrown that's putting up that "Try Teams" banner is causing this trouble - but as you say, tempted to just pull the dam wall down and send everyone across. At least I can then raise another support call but not sure I need another hour on the phone just to be told a PowerShell command I already know...
- When we are moving users from SfB Only to Teams Only the messaging part (being able to chat) of the switch usually takes between 1-3 days. The rest like meetings etc usually works in 2-8 hours. During this time the users are unable to use Skype or Teams for chat since the two applications are referring to each other.
I'm honestly at the point of throwing my hands up in the air as going "Enough Microsoft - what the !!!" are you doing. We're getting totally bizarre situations like this. Liz has been using Teams for over a week now.
If I click on that link, I get a separate conversation from Monday:
If I respond to that message in Teams, Liz still gets it in Teams.
But Liz has not switched to Skype!!! That message is totally and utterly confusing.
