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Ron Prague's avatar
Ron Prague
Brass Contributor
Jun 22, 2019

How long do resource accounts take to properly route numbers with Direct Routing?

I have several resource accounts created last night that all show correct (for example):   Get-CsOnlineApplicationInstance RunspaceId : 30ab51d4-432a-4a1f-bd02-a2be5e07d65a ObjectId : 480cb656-ff...
microsoft teams
Ron Prague's avatar
Ron Prague
Brass Contributor
Jun 23, 2019

This is maddening.

 

40 hours later, still the same results.

Support is completely and 100% useless.  They don't even know what direct routing is.

 

I don't understand how Teams can be an enterprise platform when things happen in weird 24+ hour windows all the time.

ijaved's avatar
ijaved
Copper Contributor
Mar 07, 2020

Ron Prague


How did you had to wait for it to start working? I am on 26 hours. Still getting 404 unallocated number. However, everything is showing up. 

 

Get-CsOnlineTelephoneNumber -TelephoneNumber "mydid" 

 

shows no number found with given criteria. 

  • ijaved's avatar
    ijaved
    Copper Contributor
    Mar 10, 2020

    ijaved 

     

    It took us 3 days to get it working. Added Friday 5pm and it was not active till Monday 8am. 

     

    Get-CsOnlineTelephoneNumber -TelephoneNumber "mydid" does not show anything even when everything is working. So that's false positive. 

     

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